Terms of Service (Terms & Conditions) / Terms of Use

This translation is for informational purposes only. Only the German version is legally binding.

for the platform jobcentamachtbestepreis.de, operated by KS Energy GmbH & Co. KG, Sokelantstr. 8, 30165 Hannover (hereinafter "Provider" or "KS Energy").

These terms govern the relationship between you as a user of the platform (hereinafter "User") and the Provider. We have drafted these provisions as clearly as possible. Where legal terms are unavoidable, we briefly explain them.

§ 1 Scope

(1) These Terms apply to the use of the platform jobcentamachtbestepreis.de and to the services offered through it by the Provider.

(2) The operator of the platform is KS Energy GmbH & Co. KG, Sokelantstr. 8, 30165 Hannover, entered in the commercial register of the Amtsgericht Hannover (Hannover Local Court) under HRA 203365.

(3) Deviating or conflicting terms of the User shall not become part of the contract unless the Provider has expressly consented to them in writing.

§ 2 Description of Services — Information Service, Not Legal Advice

(1) The subject of the service is the free benefit-notice check: a first, non-binding assessment of whether a notice issued by the Jobcenter under Book Two of the German Social Code (SGB II — Bürgergeld / citizens' income) may contain formal or substantive errors.

(2) The benefit-notice check is an information service of KS Energy. It does not constitute legal advice within the meaning of the Rechtsdienstleistungsgesetz (§§ 1, 2 RDG — German Legal Services Act). KS Energy is not a law firm and does not provide legal services.

(3) Use of the benefit-notice check does not create an attorney-client relationship between the User and an attorney. The assessment does not replace individual legal advice or representation before the Jobcenter. In particular, the benefit-notice check does not preserve any ongoing objection or litigation deadlines; the User remains responsible for observing their own deadlines.

(4) The review result is generally communicated to the User within 24 hours of upload. No binding processing time is assured.

§ 3 Conclusion of Contract

(1) The presentation of the platform does not constitute a binding offer, but rather an invitation to submit an offer.

(2) By submitting the upload form, the User makes an offer to conclude a free-of-charge user agreement for the benefit-notice check. The contract is concluded by the Provider's confirmation email or by the actual commencement of the review. Automated acknowledgements of receipt do not yet constitute acceptance.

(3) The User's contracting party is exclusively KS Energy GmbH & Co. KG.

(4) The benefit-notice check is free of charge for the User.

(5) The contract language is German. Translations of the platform serve informational purposes; only the German version is legally binding.

§ 4 User Obligations

(1) The User warrants that their information is truthful and complete.

(2) The User shall upload exclusively their own notices or those which they are authorised to pass on. Uploading notices of third parties without their consent is not permitted.

(3) The User shall upload notices in legible form (e.g., as PDF or well-lit photograph). The Provider may request a re-submission if documents cannot be evaluated.

(4) The User shall inform the Provider without delay of changes relevant to the review, in particular of correspondence from the Jobcenter received in the meantime or ongoing objection deadlines.

(5) The User may not misuse the platform, in particular not for the dissemination of illegal content, for automated bulk retrieval or for the insertion of harmful software. A violation entitles the Provider to immediately exclude the User from use.

§ 5 Data Protection and Social Data

(1) KS Energy processes the User's personal data within the framework of statutory requirements. Details can be found in our Privacy Policy.

(2) Jobcenter notices regularly contain special categories of personal data within the meaning of Art. 9 GDPR (so-called social data, possibly health data and data concerning ethnic origin). The processing is based on the User's explicit consent pursuant to Art. 9 para. 2 lit. a GDPR, which is obtained via a separate checkbox in the upload form.

(3) Without the granting of a mandate, the notice and all associated data will be irrevocably deleted at the latest 30 days after completion of the review. A request for deletion at any time remains unaffected.

§ 6 Liability

(1) The Provider is liable in accordance with statutory provisions.

(2) The result of the benefit-notice check is a non-binding assessment intended to provide the User with initial orientation. The Provider does not guarantee that the assessment can be confirmed in an objection or litigation procedure. An individual, legally secure evaluation of the specific case remains reserved to legal review by an attorney.

(3) For damage not affecting life, body or health, the Provider is liable only in cases of intent or gross negligence and in the culpable breach of material contractual obligations (cardinal obligations) whose fulfilment makes the proper execution of the contract possible in the first place and on whose observance the User may regularly rely. In the case of a slightly negligent breach of a cardinal obligation, liability is limited to the foreseeable damage typical for the contract.

(4) The liability limitations in paragraph 3 do not apply:

  • in the case of injury to life, body or health,
  • in the case of fraudulent concealment of defects,
  • in the case of mandatory liability under the Produkthaftungsgesetz (German Product Liability Act),
  • insofar as the Provider has assumed a guarantee,
  • and not in other cases in which exclusion of liability is impermissible under § 309 no. 7 BGB.

Liability for intent and gross negligence as well as for personal injury cannot be excluded pursuant to § 309 no. 7 BGB and is not excluded here.

(5) The Provider is not liable for transmission errors beyond its sphere of influence, in particular for errors in email dispatch due to spam filters, full mailboxes or incorrect address details of the User. The User is required to also check the spam folder and to make contact if no response is received after a reasonable time.

§ 7 Referral to a Partner Attorney (Phase 2)

(1) If the review shows that legal steps appear sensible and the User desires further representation, the Provider may refer the User to a cooperating law firm.

(2) An attorney-client relationship in this case is established exclusively between the User and the engaged law firm. KS Energy is not a party to the attorney-client relationship. The law firm approaches the User with its own power of attorney and its own engagement agreement.

(3) The remuneration of the mandated activities is governed by the Rechtsanwaltsvergütungsgesetz (RVG — German Attorneys' Remuneration Act) or by a separate remuneration agreement with the law firm. In social-law proceedings, Beratungshilfe (legal advice aid) or Prozesskostenhilfe (PKH — legal aid) are often eligible; the Provider points this out during the initial assessment where recognisable.

(4) The forwarding of the notice and associated data to the partner law firm takes place only with the User's explicit consent.

§ 8 Right of Withdrawal

8.1 Statutory Classification

Consumers within the meaning of § 13 BGB generally have a right of withdrawal in distance contracts pursuant to §§ 312g, 355 BGB.

The benefit-notice check is provided free of charge. Pursuant to § 312 para. 2 no. 12 BGB, the consumer-protection provisions of §§ 312a paras. 2 to 6, 312d, 312e and 312g BGB do not apply to free-of-charge contracts for the sale of non-digital content; the scope of a right of withdrawal in the case of purely free-of-charge services has not been conclusively clarified in case law.

8.2 Voluntary Grant of a Right of Withdrawal

For clarification, the Provider grants the User, as a precaution, a voluntary right of withdrawal:

Withdrawal Notice You have the right to withdraw from the user agreement within 14 days of the conclusion of the contract without giving reasons. The withdrawal must be addressed to KS Energy GmbH & Co. KG, Sokelantstr. 8, 30165 Hannover, or to jobcenta@jobcentamachtbestepreis.de. Dispatch of the withdrawal notice before the expiry of the period is sufficient to observe the withdrawal period.

8.3 Deletion Independent of Withdrawal

Irrespective of the right of withdrawal, the User can at any time request the immediate deletion of their data (see Privacy Policy, section 11). Even after completion of the review, deletion can be requested informally by email to jobcenta@jobcentamachtbestepreis.de.

8.4 Follow-up Mandate

If, following the benefit-notice check, a paid mandate with a partner attorney comes about (§ 7), rights of withdrawal are governed exclusively by the separate engagement agreement and the statutory provisions of §§ 312g, 355 BGB. KS Energy is not involved in this mandate.

§ 9 Availability

(1) The Provider endeavours to keep the platform available as uninterruptedly as possible but does not guarantee this.

(2) The Provider reserves the right to temporarily take the platform out of service for maintenance or security reasons. Planned maintenance work will, where possible, be announced in advance.

§ 10 Amendments to these Terms

(1) The Provider is entitled to amend these Terms with effect for the future insofar as this is necessary for objective reasons, in particular to adapt to changed legal situations, new platform features or decisions by supreme courts and supervisory authorities.

(2) Material amendments that would noticeably shift the equivalence ratio to the User's detriment are not covered by the unilateral reservation of amendment and require express consent.

(3) Amendments will be communicated to the User, insofar as a continuing obligation exists, at least six weeks before their entry into force in text form.

§ 11 Final Provisions

(1) Applicable Law: The law of the Federal Republic of Germany applies, to the exclusion of the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer-protection provisions of the state in which the User has their habitual residence remain unaffected.

(2) Place of Jurisdiction: The exclusive place of jurisdiction for all disputes arising from this contract is Hannover, insofar as the User is a merchant, a legal person under public law or a special fund under public law, or has no general place of jurisdiction within Germany. Towards consumers, statutory provisions apply.

(3) Place of Performance is the Provider's registered office in Hannover.

(4) Severability Clause: Should a provision of these Terms be or become invalid or unenforceable, the remaining provisions shall remain unaffected. In place of the invalid provision, the statutory provisions apply.

(5) Online Dispute Resolution: The European Commission provides a platform for online dispute resolution (ODR) at https://ec.europa.eu/consumers/odr/. The Provider is not obliged and generally not willing to participate in a dispute resolution procedure before a consumer arbitration board pursuant to § 36 VSBG.


Further information can be found in the Impressum and in our Privacy Policy.

Last updated: 2026-04-21